#FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Their job is to help ensure customer satisfaction. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. https://www.consumer.ftc.gov/articles/0243-job-scams. Our story starts with a simple universal truth: Every business is a people business. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. I was responsible for keeping up to date with daily schedules and routines and managed all of . Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Our people are our greatest assets at Alight Solutions because People Matter! at Alight Solutions. Learn more at . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Every colleague shapes how Alight can become better, stronger and brighter together. Find out if you meet the requirements! Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. * Able to work independently and to adapt to a rapidly changing environment For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Must be able to work a flexible schedule based upon high call volume needs. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! #beAlight as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. to demonstrate your interest in the role. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. This is a 6 months project and we offer Full Time Shifts (Rotating). Join our team. We recognize the importance of a work life balance. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Because transformation takes a workforce. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Alight Easy 1-Click Apply. To deliver on this purpose, we do things differently. Find out if you meet the requirements! Copyright 2023 Grabjobs Pte.Ltd. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. View Job description, benefits and responsibilities. You can also receive alerts via instant message. These teams are a critical component of Alights health care,retirement and HR-delivery services. View similar Customer Service / Guest Services jobs below. Our people are our greatest assets at Alight Solutions because People Matter! The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. * Demonstrate a positive attitude, self-awareness and embrace feedback There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. * Bilingual (English/Spanish) is a plus Only applicants from locations above will be considered. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. * Initiate new leave cases in our system Posting id: 823465203. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Accurately documenting all conversations and actions taken on each interaction. You will be notified during the hiring process which checks are required by the position. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. See our awards. Alight also offers a comprehensive benefits package. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Take the first step today by joining our talent community. Check out our current jobs that have a virtual/work from home option. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Find the best jobs in the US, apply in 1 click and get a job today! We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. You have successfully created a new job alert. Join our team. Pros. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. 26 Alight Customer Care Representative jobs available on Indeed.com. Customer Care Representative Resume Examples. Alight Solutions Easy 1-Click Apply. Browse by city or country to find one in your region. * PEOPLE MATTER is one of our company s core values. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Communicating with customers through various channels. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight is committed to the continued development of our colleagues. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. This job listing has expired and the position may no longer be open for hire. Our people are our greatest assets at Alight Solutions because People Matter! * Be kind and compassionate * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Type: Full Time West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Find out if you meet the requirements! We strive for Excellence Every Day by collaborating with our clients and colleagues. See office directory We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Want to receive job alerts for similar jobs? Apply for Customer Care Representative I, Healthcare Benefits at Alight today! 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Explore open roles at Alight. * A demonstrated successful work history in customer service, insurance, or related field. Alight is committed to a diverse workforce and is an affirmative action employer. These teams are a critical component of Alights health care,retirement and HR-delivery services. View Willa Davie's email address: [email protected] & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. You will be notified during the hiring process which checks are required by the position. They may often give instructions by phone and besides performing clerical tasks, they also assist . Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. We're always looking for great talent. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Alight Solutions San Juan is looking for real people, who are passionate about customer care. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. In addition to a base salary, this position may be bonus eligible. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only The mission of our customer care teams exemplifies the need for humanunderstanding. Ten paid holidays per calendar year (8 fixed and 2 floating). This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. They inform them about products and services, answer their questions and resolve their issues. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. The estimated additional pay is $2,234 per year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Customer Care Representative Human Resources. Stay updated on our new opportunitiesJoin our. * Excellent communication & collaboration skills with strong ability to empathize with customers You will be notified during the hiring process which checks are required by the position. * Make independent complex decisions within the scope of your authority In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. You are Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. DISCLAIMER: It's why we're so driven to connect passion with purpose. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Full Job Description. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Alight Easy 1-Click Apply. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions.